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General terms of use

Terms of use of the website https://mpoutlet.eu

These general terms and conditions govern the relationship between M and P Outlet EOOD, hereinafter referred to as "Merchant", on the one hand, and the Users of websites and services available on the website https://mpoutlet.eu, hereinafter referred to as brevity users, on the other.

M&P Outlet EOOD is a company registered under the Commercial Law of the Republic of Bulgaria with UIC 205909232 address Burgas, Zornitsa, bl. 14, floor 2, apartment 1, email address info@mpoutlet.eu, phone 0895816536

Please read the published General Terms and Conditions in full before using the information and commercial services offered on the Site (hereinafter referred to as the Services).

This document contains information about the activities of M&P Outlet EOOD and the general conditions for using the services provided by M&P Outlet EOOD, regulating the relations between us and each of our users.

Confirmation of the General Terms and Conditions is a necessary and mandatory condition for concluding the contract between the User and the Merchant.

By accepting the General Terms and Conditions, the User agrees to have his personal data processed on the basis of the contract concluded between him and the Merchant.

Definitions

For the purposes of these general terms and conditions, the following terms shall be understood as follows:

Website - https://mpoutlet.eu and all its subpages.

Consumer - any natural person who acquires goods or uses services that are not intended for commercial or professional activity, and any natural person who, as a party to a contract under this law, acts outside his commercial or professional activity.

General Terms and Conditions - these General Terms and Conditions, which include terms of use, cookies, registration and delivery rules, voluntary dispute resolution, withdrawal and exchange forms and any other legally relevant information available on the Site.

Personal data - information about an individual that reveals his physical, psychological, mental, family, economic, cultural or social identity.

Commodity - movable tangible property, except for the items sold in case of compulsory execution or through other measures by bodies authorized by law, as well as items abandoned or confiscated in favor of the state, announced for sale by state bodies. Goods are also water, gas and electricity, when offered for sale, packaged in a limited volume or in a certain quantity.

Contract of sale - a contract under which the trader transfers or undertakes to transfer ownership of goods to the consumer, and the consumer pays or undertakes to pay the price for them, including contracts having as their object both goods and services.

Procedure for alternative settlement of consumer disputes - a procedure for out-of-court settlement of consumer disputes, meeting the requirements of this law and carried out by a body for alternative settlement of consumer disputes.

Services provided

On the Site, Users have the opportunity to enter into contracts for the sale of goods offered by the Merchant.
Order

Users use the interface of the website to enter into contracts with the Merchant for the goods offered.
2.1. The contract for purchase and sale of goods is considered concluded from the moment of confirmation of the order by the Merchant

2.2. In the absence of stock of a product, the Merchant reserves the right to refuse the order.

2.3. After selecting one or more goods offered on the Merchant's website, the User must add them to his list of goods to purchase.

2.4. It is necessary for the User to provide data for the delivery and to choose a method and time of payment of the price, after which to confirm the order through the interface of the site.

2.5. When placing an order, the User receives an e-mail confirmation that his order has been accepted.

The Merchant has the right to refuse to enter into a contract with an incorrect User.
3.1. The Merchant has the right to treat the User as incorrect in cases where:

there is non-compliance by the User with the General Terms and Conditions;
an incorrect, arrogant or rude attitude towards the representatives of the Merchant has been established;
systematic abuses by the User against the Merchant have been established.
Prices

The prices of the offered goods are those indicated on the Merchant's website at the time of placing an order, except in cases of obvious error.
4.1. The prices of the goods include VAT, in the cases where its charging is envisaged.

The Merchant reserves the right to change at any time and without notice the prices of goods offered on the site, and such changes will not affect orders already placed.
The Merchant may provide discounts for the goods offered on the site in accordance with Bulgarian law and rules set by the Merchant. The rules applicable to such discounts are available at the place where the discount is displayed. Discounts can be provided in various forms (eg promotions, loyalty discounts provided individually, on a random basis or as a result of participation in a competition or customer survey).
6.1. Different types of discounts cannot be combined when ordering and purchasing the same product.

Payment

When the User returns a product with the right to a refund of the amount paid for any reason, the price subject to refund is reduced by the value of the discount applied to the product and only the amount actually paid is refundable.
The user can pay the price of the ordered goods using one of the options listed on the website. Payment is possible on the Site by the following methods:
Cash on Delivery
by credit or debit card
through the PayPal firing system
through the EasyPay firing system
If the User chooses the option of delivery by courier and cash on delivery, he must pay the price of the ordered items together with the price of delivery to the courier upon receipt of the goods.
If the User chooses a payment method involving a third party payment service provider, the User may be bound by the terms and conditions and / or fees of such third party.
The Merchant shall not be liable if a payment method involving a third party payment service provider is not available or otherwise does not function for reasons that cannot be attributed to the Merchant.
Withdrawal from the contract and replacement

The User has the right to withdraw from the contract without stating a reason, without paying compensation or penalty within 14 days from the date of acceptance of the goods by the User or a third party.
In order to exercise his right under this clause, the User must unambiguously notify the Merchant of his decision to withdraw from the contract, individualizing the goods he wishes to return, by providing all details of the order and delivery, including but not limited to: content and value of the order, data of the person who placed the order, data of the person who accepted the delivery, and date of delivery.
The trader publishes on its website a form for exercising the right to withdraw from the contract.
To exercise the right of withdrawal, the Merchant provides the user with the option to fill in and send electronically via the website the standard withdrawal form or other unambiguous application. In these cases, the Merchant shall immediately send the consumer a confirmation of receipt of his refusal on a durable medium.
The User is obliged to return the goods at his own expense together with the receipt and invoice, if any, by handing them over to the Merchant or to the person authorized by the latter, within 14 days from the date on which the User has exercised his right of withdrawal. from the contract.
Upon return, the goods must be in their original packaging, without traces of use or distortion of the commercial appearance.
The trader has the right to postpone the refund until the goods are returned or until proof is provided that the goods have been sent back, depending on which of the two events occurred earlier.
In case the User does not fulfill his obligation to return the goods without notifying the Merchant of the delay and without providing a valid reason for the same, it is considered that he has withdrawn his statement to exercise withdrawal from the contract.
When in connection with the performance of the contract the Merchant has incurred costs and the User withdraws from the contract, the Merchant has the right to withhold the relevant amount for the incurred costs or to demand their payment.
The consumer has no right to withdraw from the contract if the subject of the same are:
The Merchant refunds to the User the price paid by him for the returned goods.
Warranties and complaints

The consumer has the right to claim for any discrepancy of the goods or services with the agreed / ordered, when after delivery, discrepancies with the sales contract are found.
The dealer is not responsible for color differences due to the natural differences in color reproduction from different monitor models.
The trader is not responsible for differences in size up to 2 cm.
The trader is not responsible for the natural wear and tear of the goods.
Any non-conformity of the consumer goods with the contract of sale which occurs within 6 months after the delivery of the goods shall be deemed to have existed at the time of delivery, unless it is proved that the non-conformity is due to the nature of the goods or the nature of the non-conformity. ..
The consumer may not contest the conformity of the consumer goods with the contract of sale when::
at the time of concluding the contract he knew or could not have been unaware of the non-compliance;
the non-compliance is due to materials provided by the user.
The consumer has the right to file a claim for the product or service, regardless of whether the manufacturer or trader has provided a commercial guarantee for the product or service.
When the satisfaction of the claim is made by replacing the goods with another, consistent with the agreement, the Merchant will retain the consumer's original warranty conditions.
Upon filing a complaint, the consumer can claim a refund of the amount paid, to replace the goods with another, corresponding to the agreed or to deduct from the price.
The complaint is submitted orally on the phone number indicated by the Merchant or in writing via the specified email, by mail or submitted to the address of the company. The merchant provides access to a complaint form on his website.
When filing a complaint, the user indicates the subject of the complaint, his preferred way to satisfy the complaint, respectively the amount of the claimed amount, and address, telephone and contact email.
When filing a complaint, the consumer must also attach the documents on which the claim is based, namely:
receipt or invoice;
protocols, acts or other documents establishing the non-conformity of the goods with the agreed;
other documents establishing the claim on the grounds and amount.
The complaint of a consumer product can be filed up to two years from the delivery of the product, but not later than two months from the establishment of the non-compliance with the agreed.
The period ceases to run during the time necessary to reach an agreement between the seller and the consumer to resolve the dispute.
If the Merchant has provided a commercial guarantee for the goods and the term of the guarantee is longer than the terms for filing the claim under para. 1, the claim may be filed until the expiration of the term of the commercial guarantee.
Filing a complaint is not an obstacle to filing a claim.
The trader maintains a register of claims. A document is sent to the User on the e-mail specified by him, in which the number of the claim from the register and the type of the goods are indicated.
When the Merchant satisfies the claim, it issues an act to that effect, which is drawn up in two copies, and obligatorily provides one copy to the User.
In case of a justified complaint, the Merchant shall bring the goods in compliance with the sales contract within one month, as of the filing of the complaint by the User.
41.1. If the goods are not repaired after the expiration of the term under the previous paragraph, the Consumer has the right to cancel the contract and be reimbursed the amount paid or to request a reduction in the price of consumer goods under Art. 114 of the CPA.

41.2. Bringing the consumer goods in accordance with the sales contract is free of charge for the User. It does not owe costs for the shipment of consumer goods or for materials and labor related to its repair, and does not suffer significant inconveniences.

In case of non-compliance of the consumer goods with the sales contract and when the User is not satisfied with the resolution of the complaint, he has the right to choose between one of the following options:
cancellation of the contract and refund of the amount paid by him
Price Reduction.
The consumer may not claim a refund or a reduction in the price of the goods when the trader agrees to replace the consumer product with a new one or to repair the product within one month of the consumer's complaint.
The trader is obliged to satisfy a request for cancellation of the contract and to refund the amount paid by the consumer, when after satisfying three complaints of the consumer by repairing the same product, within the warranty period, there is a subsequent occurrence of non-conformity. of the goods with the contract of sale.
The consumer may not claim cancellation of the contract if the non-conformity of the consumer goods with the contract is insignificant.
Intellectual Property

The intellectual property rights over all materials and resources located on the Merchant's website (including the available databases) are subject to protection under the Copyright and Related Rights Act, belong to the Merchant or to the designated person who has transferred the right to use the Merchant. , and may not be used in violation of applicable law.
When copying or reproducing information outside the permissible, as well as any other violation of intellectual property rights over the resources of the Merchant, the Merchant has the right to claim compensation for direct and indirect damages in full.
Except as expressly agreed, the User may not reproduce, modify, delete, publish, distribute and otherwise disclose the information resources published on the Merchant's website.
The Merchant undertakes to take due care to provide the User with the opportunity for normal access to the provided services.
The trader reserves the right to suspend access to the services provided. The Merchant has the right, but not the obligation, at its discretion to delete information resources and materials published on its website.
Termination and cancellation of the contract

The trader has the right at its discretion, without giving notice to terminate the contract unilaterally, if it finds that the services provided are used in violation of these general conditions, the legislation of the Republic of Bulgaria and generally accepted moral norms.
Except in the cases provided for in these General Terms and Conditions, the contract between the parties is terminated upon termination of the Merchant's activity or termination of the maintenance of its website.
In addition to the above cases, either party may terminate this Agreement by giving one week's notice to the other Party in the event of failure to perform its obligations under the Agreement.
The written form of the contract is considered complied with by sending an e-mail, pressing an electronic button on a page with content that is filled in or selected by the User or marking in a field (check box) on the website, etc. similar insofar as the statement is technically recorded in a way that allows it to be reproduced.
Rescue clause

The Parties declare that in the event that any of the clauses of these General Terms and Conditions prove to be invalid, this will not invalidate the entire contract or other parts thereof. The invalid clause will be replaced by the mandatory norms of the law or the established practice.
Modification of the general conditions

The Merchant undertakes to notify the Users of any change in these general terms and conditions within 7 days of the occurrence of this circumstance at the email address specified by the User.
When he does not agree with the changes in the general conditions, the User has the right to withdraw from the contract without stating a reason and without paying compensation or penalty. In order to exercise this right, the User must notify the Merchant within one month of receiving the notice under the previous article.
In case the User does not exercise his right to withdraw from the contract in accordance with the procedure set forth in these general terms and conditions, it is considered that the change is accepted by the User without objections.
Applicable law

The provisions of the current legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.
 

 

Registration and identification

The Merchant identifies the Users of the Site by storing log files on the server of the Site.

 The Merchant has the right to collect and use information about the Users on the basis and for the purposes of the implementation of the contract concluded under general conditions with the User. The information by which the person can be identified may include personal data specified in the general conditions, as well as any other information that the person provides voluntarily upon registration. The information includes any other that the User enters, uses or provides when using services.

Only persons over 16 years of age can register on the site. Upon registration, the person marks a check box, which declares that he is 16 years old.

The Merchant takes due care and is responsible for protecting the information about the User, which became known to him on the occasion of registration, except in cases of force majeure, accidental event or malicious actions of third parties.

In the registration form, filled in by the User during the registration, the Merchant indicates the obligatory or voluntary nature of providing the data and the consequences of refusing to provide them.

The Merchant may disclose personal data to third parties only in the cases provided by law and in the circumstances provided by law or with the express consent of the Users.

The User may register by filling in the relevant electronic registration form, available in real time (on-line) on the Internet on the Merchant's website, to agree with the General Terms.

By pressing the virtual button with the text "Registration" or other similar text, having the force of written confirmation of the General Terms, the User makes an electronic statement within the meaning of the Electronic Document and Electronic Signature Act, declaring that he is familiar with the General Terms, accepts them and undertakes to observe them. The Merchant may store in log files on its server the IP address of the User, as well as any other information necessary for its identification and reproduction of its electronic statement of acceptance of the General Terms and Conditions in case of a legal dispute. The text of the General Terms and Conditions is available on the Internet on the Merchant's website in a way that allows its storage and reproduction.

When filling in the application for registration, the User is obliged to provide complete and correct data on the identity (for individuals), legal status (for legal entities) and other data required by the electronic form of the Merchant, as well as to update them in 7 (seven) one day from their change. The user declares that he agrees to provide the required personal data, thus ensuring that the data provided during the registration process are correct, complete and accurate and in case of change of the latter will update them in a timely manner. In case of providing incorrect data, the Merchant has the right to terminate or suspend immediately and without notice the provision of services, as well as maintaining the registration of the User.

Upon registration, the User receives a unique username, which may be the email or data provided by the User from social networks or third-party identification services, and a password to access the services available through the website.

The user can manage his profile on the site. Through your account.

The username with which the User registers does not give him any rights other than those explicitly stated in these terms.

The registrar in his capacity as a representative of a legal entity is obliged to enter his full name and address, resp. the name of the legal entity it represents.

The User is obliged to take all care and take the necessary measures that are reasonably necessary in order to protect his password, as well as not to disclose his password to third parties and to notify the Merchant immediately in case of unauthorized access, and in case of probability and suspicion of such. He bears the responsibility and risk for the protection of his password, as well as for all actions performed by him or by a third party using his password.

 

Information for bodies controlling the activity

The bodies regulating the activity of the Merchant are the Commission for Consumer Protection / CPC / and the Commission for Personal Data Protection (CPDP), with the following coordinates:

About the CPC:

Website: https://kzp.bg/kontakti
tel: 0700 111 22
email: info@kzp.bg
address: Sofia, Slaveykov Square, 4A, fl. 3, 4 and 66
About CPDP:

Website: https://www.cpdp.bg/
tel: 02 / 91-53-518
email: kzld@cpdp.bg
address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.№ 2
Consumers can use the European Online Dispute Resolution Platform (ODR), available at / http://ec.europa.eu/odr / - a single access portal that allows EU consumers and traders to settle disputes between them. .

Alternative dispute resolution (ADR) between consumers and traders is out-of-court conciliation on a voluntary basis.

The Joint Conciliation Commissions assist in reaching an agreement between consumers and traders in disputes over contracts for the sale of goods and the provision of services.

The General Conciliation Commissions are determined on a regional basis, and the General Conciliation Commission with registered office in Burgas and the area of operation of the territory of Burgas District is competent to resolve disputes between a Merchant and a User.

The consolidated list of recognized ADR entities of the Member States of the European Union can be found at:

https://webgate.ec.europa.eu/odr/main/index.cfmevent=main.adr.showw

 

Standard form for exercising the right to complain:

To: M and P Outlet EOOD with UIC 205909232

I hereby inform you that I have found a discrepancy between the product (s) and the agreed.

Subject of the complaint:

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

Ordered on / received on -…………………………………

Preferred way of satisfaction (check the desired option):

Refund of the amount paid
Replacement of the goods with another, corresponding to the agreed
Deduction from the price
Free repair by the order of art. 113 and 114 of the Consumer Protection Act
I enclose the following documents (check the desired option):

receipt or invoice;
protocols, acts or other documents establishing the non-conformity of the goods or services with the agreed;
other documents establishing the claim on the grounds and amount.
Amount of the claimed amount:…………………………………………………………………

Username (s):…………………………………………………………………

User (s) address:…………………………………………………………………

User's signature (paper only):…………………………………………………………………

Date:…………………………………

 

Standard form for exercising the right to withdraw from the contract:

(fill in and send this form only if you wish to withdraw from the contract)

 

Until _______________________________________

 

I hereby inform you that we are withdrawing from the contract concluded by me / us for the purchase of the following goods.…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

 

Ordered on / received on -……………………………………………………………………………………………

 

Username (s).……………………………………………………………………………………………….

 

User (s) Address -…………………………………………………………………………………………………

 

Signature of the user (s):.…………………………………………….

(only if this form is on paper)

 

Date:……………………………………………

 


protection of personal data

PERSONAL DATA PROCESSING POLICY
Information about the personal data controller:

M&P Outlet EOOD is a company registered in the Commercial Register of the Registry Agency with UIC 205909232, with registered office and address of management: Burgas, Zornitsa, bl. 14, Tel: 0895816536; e-mail: info@mpoutlet.eu

 

We process your personal data on the following grounds:

The contract concluded between us and you in order to fulfill our obligations under it;
Explicit consent from you, the purpose is indicated for each specific case;;
In case of an obligation under law
In the following paragraphs you will find information about the processing of your personal data depending on the basis on which we process them.

FOR PERFORMANCE OF A CONTRACT OR IN THE CONTEXT OF PRE-CONTRACTUAL RELATIONS

We process your personal data in order to fulfill the contractual and pre-contractual obligations and to enjoy the rights under the contracts concluded with you.

 

Purposes of processing:

establishing your identity;
management and execution of your request and execution of a concluded contract;
preparing and sending an invoice for the services you use with us;
Keeping correspondence in connection with orders, processing requests, reporting problems, etc.
preparation of a user profile;
 

Based on the contract concluded between us and you, we process information on the type and content of the contractual relationship, as well as any other information related to the contractual relationship, including:

personal contact details - contact address, email, phone number;
identification data - the three names, unique civil number or personal number of a foreigner, permanent address;
Data on the orders made through the user profile;
e-mail, letters, information about your requests for troubleshooting, complaints, requests, grievances;
credit or debit card information, bank account number or other banking and payment information in connection with the payments made;
 

The processing of the specified personal data is obligatory for us so that we can conclude the contract with you and fulfill it.

 

We provide your personal data to third parties, and our main goal is to offer you quality, fast and comprehensive service.

We provide personal data to the following categories of recipients (personal data controllers):

postal operators and courier companies;
persons providing consulting services in various fields.
 

We delete the data collected on this basis 5 years after the termination of the contractual relationship, regardless of whether due to the expiration of the contract, cancellation or other grounds. The term is determined by the 5-year limitation period for possible claims under the contract.

FOR FULFILLMENT OF REGULATORY OBLIGATIONS

The law may provide for an obligation for us to process your personal data. In these cases, we are obliged to perform the processing, such as:

Obligations under the Anti-Money Laundering Measures Act;
fulfillment of obligations in connection with the distance selling, the sale outside the commercial site, provided for in the Consumer Protection Act;
providing information to the Consumer Protection Commission or third parties provided for in the Consumer Protection Act;
providing information to the Commission for Personal Data Protection in connection with obligations provided for in the legislation for personal data protection;
obligations provided for in the Accounting Act and the Tax and Social Security Procedure Code and other related normative acts in connection with the keeping of lawful accounting;
providing information to the court and third parties, in the framework of proceedings before a court, in accordance with the requirements of the applicable regulations;
age verification when shopping online.
 

The data collected in accordance with an obligation provided by law are deleted after the obligation for collection and storage is fulfilled or ceases to exist. For example:

under the Accounting Act for storage and processing of accounting data (11 years),
obligations to provide information to the court, competent state authorities, etc. grounds provided for in the current legislation (5 years).
 

When there is an obligation for us by law, it is possible to provide your personal data to the competent state authority, natural or legal person.

AFTER YOUR CONSENT

We process your personal data on this basis only after your explicit, unambiguous and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process personal data.

Consent is a separate basis for the processing of your personal data and the purpose of the processing is stated in it, and is not covered by the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable proposals for products / services.

On this basis, we only process data for which you have given us your express consent. The specific data are determined for each individual case. Usually the data include:

Email;
Telephone;
Address;
names;
On this basis, we may provide your data to marketing agencies and third parties.

 

Concessions granted may be withdrawn at any time. Withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent to the processing of personal data in any or all of the ways described above, we will not use your personal data and information for the purposes set out above.

 

We delete the data collected on this basis at your request or 1 year after their initial collection.

PROCESSING OF ANONYMIZED DATA

We process your data for static purposes, ie for analyzes in which the results are only summary and therefore the data is anonymous. It is not possible to identify a specific person from this information.

How we protect your personal data

To ensure adequate data protection of the company and its customers, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act.

For maximum security in the processing, transmission and storage of your data, we may use additional security mechanisms such as encryption, pseudonymization and more.

 

Consumer Rights

Each User of the site enjoys all rights to personal data protection under Bulgarian law and European Union law.

 

Each User has the right to:

Awareness (in connection with the processing of his personal data by the administrator);
Access to your own personal data;
Correction (if data is inaccurate);
Deletion of personal data (right to be forgotten););
Restriction of processing by the controller or processor of personal data;
Portability of personal data between individual administrators;
Objection to the processing of his personal data;
The data subject shall also be entitled not to be the subject of a decision based solely on automated processing, including profiling, which has legal consequences for the data subject or similarly affects him to a significant degree;
Right to judicial or administrative protection in case the data subject's rights have been violated.
 

The user may request deletion if one of the following conditions is true:

Personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
The user withdraws his consent on which the data processing is based and there is no other legal basis for the processing;
The user objects to the processing and there are no legal grounds for processing to take precedence;
Personal data has been processed illegally;
Personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State applicable to the controller;
Personal data has been collected in connection with the provision of information society services to children and the consent has been given by the parent responsible for the child.
 

The user has the right to restrict the processing of his personal data by the administrator when:

Dispute the accuracy of personal data. In this case, the restriction of processing is for a period that allows the administrator to verify the accuracy of personal data;
The processing is illegal, but the User does not want the personal data to be deleted, but instead requires restricting their use;
The Administrator no longer needs the personal data for the purposes of processing, but the User requires them for the establishment, exercise or protection of legal claims;
objects to the processing pending verification of whether the legal grounds of the administrator take precedence over the interests of the User.
     

Right of portability.

The data subject has the right to receive the personal data concerning him and which he has provided to the controller, in a structured, widely used and machine-readable format and has the right to transfer this data to another controller without hindrance from the controller. data are provided when the processing is based on consent or a contractual obligation and the processing is carried out in an automated manner. When exercising its right to data portability, the data subject shall also be entitled to receive a direct transfer of personal data from one controller to another where this is technically feasible.

 

Right to object.

Users have the right to object to the controller against the processing of their personal data. The controller of personal data shall be obliged to terminate the processing, unless he proves that there are convincing legal grounds for the processing, which take precedence over the interests, rights and freedoms of the data subject, or for the establishment, exercise or protection of legal claims. In the event of an objection to the processing of personal data for the purposes of direct marketing, the processing should be stopped immediately.

 

Security and protection measures

M&P Outlet EOOD uses technical means to protect personal data from acquisition or modification by unauthorized persons, including:

- SSL security certificate, which encrypts the connection between the site and the end device.

- Protection of the database from unauthorized access.

- Antivirus programs and programs to protect against unauthorized access.

- Protection of client profiles with username and password.

M&P Outlet EOOD has implemented a technical development that allows anonymization of personal data. Anonymization means that the personal data of the buyer (Names, Real Address, Email Address, IP Address) will be irrevocably replaced by the inscription GDPR-DD-MM-YYYY.

 

Complaint to the supervisory authority

Each User has the right to file a complaint against illegal processing of his personal data to the Commission for Personal Data Protection or to the competent court.

 

Name of the supervisory authority:

Commission for Personal Data Protection

Address for correspondence: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.№ 2

Phone: 02 / 91-53-518

Website: www.cpdp.bg.